Big Island Ghost Tours
Q&A
(Please contact us if your questions were not answered.)
Question: We've been on ghost tours where people jump out of a bush and the whole tour was more like a Disney attraction than a ghost tour. Do your tours do this?
Answer: Big Island Ghost Tours does not stage or pre-arrange any events that may occur at any site. There are no actors, and no trickery of any kind (unless our guide Barry shows you a magic trick) involved with what we do or with what you may see or hear at the sites we visit.
Question: Can we bring a flashlight on your tours?
Answer: Of course you can. We ask however that at sites where the conditions are right for activity that you turn the lights completely off or dim when gathered in a group or circle together. Lights should be used to help illuminate the walking path. If there are two guests with flashlights, we ask that one come up from behind and light the trail for those in the rear of the group.
Question: Can we bring a camera on the tours?
Answer: While we have no problem with cameras on the tours, we do ask that you be courteous to other guests who do not bring cameras so that their own personal experience is not diminished. While attempting to catch something in a camera lens, this practice can be considered disrespectful to some guests and to the spirits themselves. If you choose to bring a camera, please always ask permission of the spirits before you take a picture of them and also try and be courteous of other guests.
Question: Do you cancel your tours when it rains?
Answer: Rarely do we cancel a tour due to inclement weather. If there is heavy rain within one hour prior to the start of pickups, or there is lightening, we will cancel a tour due to the potential of sites not being accessible because of flooding and for safety concerns. If we cancel a tour, guests are entitled to a full refund, or we may schedule a special makeup tour the next day and ask if you would like to move to that day. In most cases, rain actually adds an extra element of spookiness to the tours.
Question: Are children allowed on your tours?
Answer: There are no restrictions on our Kona Haunted Hele walking tour but we do ask that parents of small children do their best to maintain control of children so that all guests can enjoy the tour.
Question: Do you offer Kama'aina rates for your tours?
Answer: Yes we do! We also offer military/teacher discounts.
Question: Do you offer private tours?
Answer: Yes. Please contact us for additional information.
Answer: Big Island Ghost Tours does not stage or pre-arrange any events that may occur at any site. There are no actors, and no trickery of any kind (unless our guide Barry shows you a magic trick) involved with what we do or with what you may see or hear at the sites we visit.
Question: Can we bring a flashlight on your tours?
Answer: Of course you can. We ask however that at sites where the conditions are right for activity that you turn the lights completely off or dim when gathered in a group or circle together. Lights should be used to help illuminate the walking path. If there are two guests with flashlights, we ask that one come up from behind and light the trail for those in the rear of the group.
Question: Can we bring a camera on the tours?
Answer: While we have no problem with cameras on the tours, we do ask that you be courteous to other guests who do not bring cameras so that their own personal experience is not diminished. While attempting to catch something in a camera lens, this practice can be considered disrespectful to some guests and to the spirits themselves. If you choose to bring a camera, please always ask permission of the spirits before you take a picture of them and also try and be courteous of other guests.
Question: Do you cancel your tours when it rains?
Answer: Rarely do we cancel a tour due to inclement weather. If there is heavy rain within one hour prior to the start of pickups, or there is lightening, we will cancel a tour due to the potential of sites not being accessible because of flooding and for safety concerns. If we cancel a tour, guests are entitled to a full refund, or we may schedule a special makeup tour the next day and ask if you would like to move to that day. In most cases, rain actually adds an extra element of spookiness to the tours.
Question: Are children allowed on your tours?
Answer: There are no restrictions on our Kona Haunted Hele walking tour but we do ask that parents of small children do their best to maintain control of children so that all guests can enjoy the tour.
Question: Do you offer Kama'aina rates for your tours?
Answer: Yes we do! We also offer military/teacher discounts.
Question: Do you offer private tours?
Answer: Yes. Please contact us for additional information.